"[T]he Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services announces that it has entered into a Voluntary Resolution Agreement (VRA) with the Arizona Department of Child Safety (DCS) to ensure that individuals with limited English proficiency (LEP) are provided meaningful access to DCS programs and activities, including reunification services."  January 7, 2021 Press Release.  

Voluntary Resolution Agreement (PDF)

This checklist provides a list of components Enhanced Collaborative Model anti-human trafficking task forces should consider when developing a language access protocol. Per OVC definition, A language access plan is an organizational document that contains a comprehensive set of policies and procedures that ensure that limited English proficient individuals will have meaningful access to that agency’s programs, services, and products. This checklist can be used as a guide for the development of a strong protocol. While it is not mandatory to include all items, it is important that task force members discuss and agree what should be included specific to their local task force.